PRIVACY POLICY

Effective Date: 02/05/2025

At SUPER WET SRL ("we", "us", "our"), your privacy matters. We are fully committed to protecting your personal data and handling it in accordance with the General Data Protection Regulation (GDPR) and all relevant European privacy laws.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [www.super-wet.com] or interact with our services.

1. Who We Are

SUPER WET SRL
Registered in Belgium
Email: info @ super-wet.com
Website: www.super-wet.com

2. What Information We Collect

We may collect and process the following personal data:

a. Information You Provide Voluntarily

Name, email address, postal address, and phone number
Account information (e.g., username and password)
Payment details (handled securely via third-party payment providers)
Communication preferences and correspondence

b. Information Collected Automatically

When you use our website, we may automatically collect:

IP address
Browser type and settings
Device type and operating system
Pages visited, time spent, and referring URLs
Cookie identifiers and analytics data

3. Legal Basis for Processing

Under the GDPR, we process your personal data based on one or more of the following legal grounds:

Your consent (e.g., newsletter subscriptions)
Performance of a contract (e.g., fulfilling your order)
Compliance with legal obligations
Our legitimate interests (e.g., improving the user experience or preventing fraud)

4. How We Use Your Data

We use your personal data to:

Process and ship orders
Provide customer service
Send service and promotional communications (only with your consent)
Improve our website, products, and services
Comply with legal and regulatory obligations
Prevent fraud and unauthorized access

5. Cookies and Analytics

We use cookies and similar technologies to understand user behavior, remember preferences, and enhance your experience. Some cookies are necessary for site functionality, while others help us with analytics or marketing.

You can manage cookie settings through your browser or by using the cookie consent banner on our site. For full details, please see our [Cookie Policy].

6. Data Sharing

We do not sell your personal data. We may share data with trusted third parties only when necessary:

With payment processors (e.g., Stripe, PayPal)
With shipping and logistics partners
With marketing and analytics service providers
When required by law or to protect legal rights

All third parties are bound by data processing agreements and must comply with applicable data protection laws.

7. Data Transfers Outside the EU

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected using adequate safeguards, such as EU Standard Contractual Clauses or transfers to countries with an EU adequacy decision.

8. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

9. Your Rights Under GDPR

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion ("right to be forgotten")
Object to or restrict processing
Withdraw consent at any time (where processing is based on consent)
Data portability (receive your data in a readable format)
Lodge a complaint with your local Data Protection Authority

To exercise your rights, contact us at info @ super-wet.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

11. Contact Us

For questions about this Privacy Policy or how we handle your data, reach out to:

SUPER WET SRL
Email: info@super-wet.com
Website: www.super-wet.com